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Why and How to Fix Image Capture Error 9912. Importing images from iPhone 6S into Photo app on. Image Capture is a handy photo utility app that is pre-installed on your Mac device. Its primary use is to help you import photos from an external photo device like your iPhone to your Mac. While this app works just fine for most users, unfortunately some are having problems with it. The Image Capture Application in MAC OS X v 10.1 lets you do the following: Open the Image Capture Application or a user-selected application when the camera is connected. Transfer some or all files from the camera to the computer. Open a user-selected application after file transfer. Many Mac users rely on the Image Capture app to transfer photos and videos from directly-connected cameras, memory cards, iPhones, and iPads. It’s an alternative to Photos (or iPhoto) if you.

Image Capture is a handy photo utility app that is pre-installed on your Mac device. Its primary use is to help you import photos from an external photo device like your iPhone to your Mac.

While this app works just fine for most users, unfortunately some are having problems with it. Some said that Image Capture does not work on Mac. Others reported that Image Capture crashes unexpectedly in the middle of an important task.

If you are among those users who have been in a situation where Image Capture is not working, then this guide is for you. In this post, you will learn how to fix Image Capture problems and how to use the app to become more productive. Let’s get started.

3 Solutions to Fix Image Capture Issues

Sometimes, restarting your Mac can help fix your Image Capture problems. However, what works for others may not always work for you.

That is why we recommend you try the solutions below one at a time until you find one that fixes your problem:

Solution #1: Disable Your iCloud Photo Library.

What you should do first is to check your iPhone’s iCloud Photo Library. If it is enabled alongside the Optimize Storage feature, then this only means your photos are set to save on iCloud instead of your iPhone’s storage.

With this kind of setting, Image Capture might not be able to see the photos stored on your iPhone. Every time you view a photo, it needs to be downloaded from iCloud first before you can view it on Image Capture.

To solve this problem, try disabling iCloud Photo Library and the Optimize Storage feature on your iPhone.

Here is how you disable iCloud Photo Library:

1. Open your iPhone and go to Settings.
2. Scroll down and select Photos & Camera.
3. Toggle off the switch next to iCloud Photo Library to disable it. By doing this, the Optimize Storage feature will automatically be disabled as well.
4. Wait for your iPhone to download all your photos from iCloud.
5. Connect your iPhone to your Mac again. Check if the photos are already showing in Image Capture.

Solution #2: Update Your Mac.

If iCloud Photo Library is disabled and Image Capture is still not showing your iPhone photos, you might need to update your Mac. It is likely that your macOS is not compatible with the iOS version of your iPhone.

For instance, if your iPhone is running on iOS 12, then the photos you will take will inherit the HEIF file format. This format cannot be opened or transferred on any Mac devices running on macOS 10.12.

Now, if you’ve updated your iPhone to iOS 11 or any later version and want to transfer photos, make sure to check your current macOS version first. If it is not compatible with your iOS version, consider updating your macOS to the most recent version or at least to one that’s compatible with it.

Solution #3: Install a Reliable Mac Cleaner Tool.

Oftentimes, problems with Image Capture arise because of Mac errors triggered by junk and unwanted files that are consuming a huge chunk of space on your system.

Over time, cache files, unnecessary file logs, diagnostic reports, broken downloads, and iOS updates accumulate on your drive and take up valuable space. Deleting them can free up space, restore your Mac’s efficiency, and get rid of app problems.

To delete system junk quickly and efficiently, install a reliable Mac cleaning tool.

How to Use Image Capture on Mac

What Is Image Capture Mac

Now that you know how to fix problems with Image Capture on your Mac, it’s time to start using it and be productive!

Let’s explore these three common uses of Image Capture, so you can soon use it to your advantage:

1. Importing and Deleting Photos from an External Device

Yes, it is possible to import photos from an external device to your Mac with Image Capture. Here’s how:

Importing Photos Directly to a Folder

1. Plug the source external device into your Mac.
2. Open the Image Capture app.
3. Decide whether or not you want Image Capture to delete the photos from the external device after import.
4. Start importing the photos by clicking the Import All button. You can also select photos one by one and click Import.

Deleting Photos in Bulk

Image Capture Download For Mac

1. Plug the source external device into your Mac.
2. Open the Image Capture app.
3. Select the photos you wish to delete from the external device.
4. Click Delete.

2. Creating Contact Sheets

If you like to have a closer look of the photos you stored on your device, you have the option to display them together on one contact sheet. The best part is that you can easily generate a sheet without even closing the Image Capture app.

Image Capture Macos High Sierra

Here’s how:

1. Connect the source external device into your Mac.
2. Launch the Image Capture app.
3. Select all the photos you like to add in your contact sheet.
4. Navigate to the Import To dropdown menu.
5. Select MakePDF.
6. Hit the Import button.
7. If you wish to change the layout of the contact sheet, you can choose a different one from the Layout menu. Go to Layout and select New Layout.

3. Scanning Documents

With Image Capture, scanning documents is as easy as pie. In fact, you need not use the app that comes with your scanner because your Mac will automatically install the latest scanner software for you.

The moment you connect a scanner to your Mac, you can find it listed under the Devices section of the Image Capture app. However, in some rare cases, you might need to manually set it up by going to System Preferences and then Printers & Scanners.

Once the scanner is already up and running, all you need to do is hit the Scan button and your documents will be scanned.

In the event that you want to change the format of the scanned file, you just have to click on the Show Details button next to the Scan button. From there, you can modify the file format.

A Simple Yet Handy Native Mac App

Although Image Capture is not one of the most popular Mac apps out there, we cannot deny the fact that it is handy in its own little way. For you to appreciate it, you will probably have to open it when you need it.

But as with other native Mac apps, you also need to remember that it is no stranger to bugs and problems. If you encounter one, just relax. We already have the possible solutions above.

Do you know other ways to fix “Image Capture Not Working” problems? Have you got other brilliant ways to use this app? Share it with us below!

Image Capture User Guide

You can use Image Capture to transfer images and video clips to your Mac from many cameras, iOS devices, iPadOS devices, and other devices that have a camera. Once you transfer the items, you can delete them from the device.

1. Connect your device to your computer, then turn the device on.

   You may be asked to unlock your device with a passcode or to trust the device.

2. In the Image Capture app on your Mac, select the device in the Devices or Shared list.

3. Use the buttons at the bottom of the Image Capture window to view the thumbnails as a list (), or to see larger thumbnails (), or to rotate () images.

   Drag the slider in the lower-right corner of the window to change the thumbnail size.

4. Click the Import To pop-up menu, then choose where to save the images or which app to use to open the image.

5. To import only some of the images, select them, then click Import. To import all the images, click Import All.

   You can also set up Image Capture to do the following:

   • Automatically transfer items from your device to your computer whenever they’re connected: Click the Show Hide button in the lower-left corner of the Image Capture window, click the “Connecting this [device] opens” pop-up menu, then choose AutoImporter.

   • Remove items from the device after transferring them to your computer: Select “Delete after import” in the lower-left corner of the window.

For more information about connecting and using your device, refer to the documentation that came with it.