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Make unrecognized WD external hard drive detectable in PC: Here, you have two options to try to. Western Digital Dashboard. Software for Mac GoodSync for WD. Install WD Discovery for Mac. WD Drive Utilities for Mac. WD Security for Mac. Product Firmware Product. If your product is not listed above, please visit the product page. When finished, you can mount your WD external hard drive on Mac and use it again. Also read: Other ways to erase external hard drive on Mac. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. If your WD external hard drive not recognized on Windows, it is also easy to be fixed. Matthew Bennion, Sr. Product Marketing Manager, takes you through setting up your My Cloud on a Mac computer. From plugging in to running, this video will sh. WD Access for Mac. WD Access for Windows. My Cloud for iOS. My Cloud for Android. Product Firmware Product.

Don’t worry if your Western Digital(WD) external hard drive suddenly stops working or cannot be recognized by your PC while the light is blinking. Download EaseUS hard drive recovery software and follow these quick fixes and effective methods to effectively fix this WD error without losing any data.

OverviewWD external hard drive not recognized but the light is on

'It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. The flashlight of WD external hard drive continuously blinking when I connect the drive with USB cable. But the problem is that the WD hard drive still not working when I connect it to a new USB cable with the PC. Nothing is detected. Do you know how to make the WD external hard drive to show up and work again? And how to restore the saved data on the drive?'

If your WD external hard drive or USB drive etc is having a similar problem with the light on but not detectable by your PC, don't worry. Just follow the following quick fixes and effective methods to restore a non-working/unrecognized WD external hard drive and get all the lost data back right now.

Quick FixesWD external hard drive light on but not recognized

Here you have three options to quickly fix, and repair WD external hard drive with the 'light on but not recognized' error:

1. Change USB port/cable to detect WD external hard drive

If the WD external hard drive cannot be detected or fails to show up in your PC, please change the USB port (You may try to connect the external hard drive to the motherboard), or connect it with another new USB cable to see whether it shows up in the PC.

2. Remove and clean up the virus that blocks/stops WD external hard drive from working

When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC.
Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first.

3. Turn on USB Root Hub to make WD external hard drive recognizable

• Click Start > Type: devmgmt.msc and hit Enter.
• Open Device Manager > Expand Universal Serial Bus controllers.
• Right-click USB Root Hub > Click Properties > Power Management.
• Uncheck Allow the computer to turn off this device to save power.

Repeat this process to turn on all USB Root Hubs in the list and reboot the PC to see if the WD external hard drive shows up on your PC.

Advanced FixesWD external hard drive light on but not recognized

To fix a 'WD external hard drive not detected, recognized or not working but light on' issue without losing any data, please don't format your drive and follow these steps to solve your problem:

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1. Make unrecognized WD external hard drive detectable in PC

Here, you have two options to try to make the WD external hard drive detectable on your PC:

Option 1. Change drive letter to make WD external hard drive show up

1. Right-click on This PC > Manage > Disk Management.

2. Find and right-click the WD external hard drive > Select Change drive letter and path...

3. Assign a new drive letter to your WD external hard drive and save all changes.

Then you should now be able to see the WD external hard drive on your PC now.

Option 2. Show all hidden devices to make WD external hard drive recognized by the PC

1. Click on Start > Type: devmgmt.msc and hit Enter.

2. Click View in the device manager > Select Show hidden devices.

3. Expand all notes by clicking on + (plus)symbol.

4. If there are any grayed entries, right-click them and select Uninstall.

5. Reboot and try again.

2. Restore data from WD not working external hard drive with the light on

After making an unrecognized WD external hard drive detectable in your PC, the next step is to restore all saved data. If you have valuable data saved on your WD drive, just download EaseUS hard drive recovery software to get all data back with a few simple clicks:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

3. Repair and fix the light on but not working/unrecognized WD external hard drive

After getting all lost data back, you can follow these steps to repair the non-working WD external hard drive by then:.

Method 1. Uninstall hard drive driver to repair the non-detectable WD external hard drive

1. Click on Start > Type: devmgmt.msc and hit Enter to open Device Manager.

2. Expand Universal Serial Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.

3. Check out whether any device shows up as unrecognized or not:

• If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver. Then check out whether the external hard drive shows up in My Computer/My PC or not.
• If it doesn't show up, reboot or restart the PC.
• If it shows up but disappears later, repeat the above steps and go to Disk Management, change the drive letter and reconnect PC again.

Method 2. Change registry and format to repair WD external hard drive not recognized/working error

1. Click on Start > Type: regedt32 > Click OK.

2. BACKUP YOUR REGISTRY by going to file and click Export.

3. On the left side, go to: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E967-E325-11CE-BFC1-08002BE10318}.

4. If you see any upper filter or lower filters on the right side, delete them.

5. Then retry your external hard drive again.

Method 3. Format to repair/reset WD external hard drive

1. Connect the WD external hard drive to your PC > Right-click on This PC > Manage > Disk Management.

2. Find and right-click on WD external hard drive > Select Format volume...

3. Reset the WD external hard drive letter and file system (NTFS) and save all changes.

After this, reboot your PC and reconnect the WD external hard drive to the PC. You should be able to use your WD external hard drive to backup files and save data again.

Easiest Way to Fix WD Passport Not Showing Error

1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
2. 2. Open its properties and then open drivers, simply uninstall it.
3. 3. Unplug your passport drive.
4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

• If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

What Is Wd Access

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

1. 1. Copy and backup important data from your WD hard drive to another storage device.
2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

Wd Access For Mac Not Working Windows 10

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

Wd Access For Mac Not Working Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

Wd Access Download

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.